Privacy Policy

Introduction

DataLogic Process Automation S.L. ("we", "us", or "our") operates the QuantLogic trading signal service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

Personal Information

We collect the following personal information:

• Name and email address (for account creation)
• Phone number (optional, for SMS alerts)
• Payment information (processed by Stripe)
• Trading account identifiers (Tradovate account ID)

Usage Data

We automatically collect:

• IP address and browser information
• Device information
• Usage patterns and feature interactions
• Signal execution logs and performance data

Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contract Performance: To provide the trading signal service you subscribed to
• Legitimate Interests: To improve our services and ensure security
• Consent: For marketing communications (which you can withdraw at any time)
• Legal Obligation: To comply with applicable laws and regulations

How We Use Your Information

We use your information to:

• Provide and maintain our trading signal service
• Execute trades on your authorized brokerage account
• Send you trade alerts and notifications
• Process payments and manage subscriptions
• Provide customer support
• Analyze and improve our service
• Comply with legal obligations

Data Sharing and Third Parties

We share your data with:

• NinjaTrader/Tradovate: Your trading account ID and OAuth tokens for signal execution
• Stripe: Payment processing (we do not store full card numbers)
• SendGrid: Email delivery
• Twilio: SMS notifications (if enabled)
• Anthropic: AI coach functionality (anonymized queries)

All third-party processors are bound by data processing agreements compliant with GDPR.

International Data Transfers

Some of our service providers are located in the United States. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we retain certain data for up to 7 years for legal and regulatory compliance. Trading history may be retained longer for performance analysis purposes (anonymized where possible).

Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time for consent-based processing

To exercise these rights, contact us at privacy@quantlogic.io. We will respond within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• 256-bit SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data
• OAuth 2.0 for brokerage connections (we never store your broker password)
• Regular security audits
• Access controls and authentication

Cookies and Tracking

We use essential cookies for authentication and session management. We may use analytics cookies to improve our service. You can control cookies through your browser settings.

Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos - AEPD) or your local supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. Your continued use of the service after such modifications constitutes acceptance of the updated policy.

Contact Us

For privacy-related inquiries or to exercise your rights: